Effective Date: March 13, 2006
Rhinotek Computer Products, Inc. is committed to
protecting your privacy. That is because we base our business on the trust you
place in us. This policy describes our practices regarding personal and account
information collected through our Web site. In this policy, “personal and
account information” means your name, company name, account number,
address, telephone number, and e-mail address plus any other information that
personally identifies you, including your industry, the number of employees at
your company, and purchase history, or would permit us to contact you, and
“we” and “us” means Rhinotek Computer Products,
Inc. as well as our affiliated companies.
effective date noted above will indicate the date that this policy was last
updated. You should visit our Web site periodically to review any changes.
How much information must I share?
The amount and type of information we collect from you depends on your
activities and use of our Web site. Below, we explain what information we
When you browse our Web site our log files automatically record the
IP address - We collect your IP address to measure our Web site traffic and to
help provide a relevant shopping experience.
Referral Web site. If you come to our Web site via a link, we collect the
location of the link that referred you.
Browser type. We collect information about the browser you are using to help
optimize our Web site for visitors.
Movements through our Web site. We keep track of pages you visit to help
provide you with a more personalized shopping experience.
When you make purchases through our Web site
We collect your name, address and payment information to process your order.
However, you may provide credit card and purchase order numbers by telephone.
We collect information contained in “cookies.” A cookie is a small
amount of data that is sent to your Internet browser from a web server and
who you are, tailor our products and services to suit your personal interests,
estimate our audience size, track visits to and sales at our store, and process
your order, track your status in our promotions, contests and sweepstakes,
and/or analyzing your visiting patterns. You can generally set your browser to
not accept cookies or to notify you when you are sent a cookie, giving you the
chance to decide whether or not to accept it. Your browser must be set to
accept cookies if you wish to add items to a shopping cart.
When you create a login on our Web site
We collect your user name, password, e-mail address, secret question, and
answer to your secret question to protect your login account. We use your
secret question and answer to identify you as the account user if you have
forgotten your password. You can help us ensure your privacy by not sharing
your user name or password.
When you subscribe to our e-mail update through our Web site
You must create a login account to subscribe to our e-mail update. We use your
login information in connection with your subscription. To manage your e-mail
update subscription, click here.
When you e-mail product information to a friend or colleague through our Web
We collect your e-mail address and the e-mail address of the person to whom you
are sending the product information.
When you communicate with us through our Web site
We collect your e-mail address and the other information that you provide in
order to respond to your communication.
When you enter contests, participate in surveys, or register for other
activities on our Web site
We collect your name, e-mail address and telephone number, and the other
information that is required for entry or participation, which varies depending
on the activity.
Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or
services you have requested, respond to a communication from you, contact you,
and as otherwise described in this policy.
We may occasionally send you promotional or product information. If you do not
wish to receive promotional or product information, you may opt out of future
communications by following the instructions in the e-mail communication or
contacting your account manager. If you do not know your account manager,
simply call 1-800-695-7446.
We may also analyze and act upon your personal and account information as part
of our standard business practices. We occasionally purchase from third parties
commercial information such as company size, number of employees and annual
sales of other companies. We may use this commercial information along with
your personal and account information to customize our offerings to you, as
well as for our internal use.
In addition, in order to measure how we are doing and to better understand how
we can improve our product offerings, we or one of our service providers or
strategic partners may contact you by telephone or e-mail and solicit your
participation in research.
If you become our customer, we may send you updates on important information
about our company and services.
Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need
access to use it as set forth in this policy. Only authorized personnel are
permitted to see your login password. Your other personal and account
information may be disclosed to third parties in limited circumstances. For
example, we may share your personal and account information with our service
providers and strategic partners and with suppliers and other entities involved
in transactions you have initiated. We may disclose your personal and account
information to respond to subpoenas, court orders, or other legal process, as
required by law, or to establish or exercise our legal rights or defend against
legal claims. Your personal and account information may also be disclosed in
connection with a sale of some or all of our business or a merger with another
How do you protect my personal and account information?
Our Web site is certified by
VeriSign, which verifies that our Web
site is authentic and that we use SSL security. To view our VeriSign
certificate, click on the image of the closed lock or the solid key at the
bottom of your browser window. Our Web site security information will appear.
Credit card transactions are
transmitted to a financial gateway, and processed through VeriSign. We
endeavor to protect the security of your payment information during
transmission by using SSL technology.
In addition, your personal and account information and transaction history are
kept behind our firewall on separate servers. All transaction information is
processed under encrypted channels.
How can I give you feedback or contact you?
Simply click here.
Please note that messages become our property and, unless you direct otherwise,
may be used by us for promotional purposes.
How can I correct inaccurate information?
You may correct some personal and account information maintained in your login
account through our Support page function. To correct any other information,
please contact your account manager. If you do not know your account manager
call (800) 695-7446